Phoenix april 6th 2019 10am ast april 6th 2019 4pm ast.
Rugged maniac refund policy.
We ve already put a year s worth of time and resources into preparing for the event so we simply don t have the resources to be able to offer refunds or deferrals to 2021 in the event of cancellation.
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The email sent to past rugged maniac participants was applauded by many participants in the industry.
Rugged maniac cancelled and no refund essentially they sent an email stating they spent all the money so they can t give refunds sounds like what terrain race tried to pull.
If the live race is cancelled each registrant will have the option of receiving a refund deferring fees paid to the next year s race or applying the fees to entry into the rugged maniac virtual fitness challenge.
Well rugged maniac is simply an adult version of that.
The new policy allows participants to receive refunds for any reason if they are unable to attend an event they are registered.
We build 25 epic obstacles for you and your friends to play on like fire jumps water slides trampolines and underground tunnels put them in a 3 mile course and then throw a crazy party with plenty of beer and music.
Unfortunately we cannot offer refunds.
This is an industry first for a large race organization of offer refunds with a no questions asked policy.
At this point our plan is to move forward with all races.
We will continue to keep a close eye on developments as they pertain to coronavirus covid 19 and will communicate with all impacted parties should our position.
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Please see below for the current status of each rugged maniac event location.
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Mud run rugged maniac postponed their may 30th race to july 4th little optimistic much offering no option for refunds or a 2021 deferral.
A date or venue change is not a cancellation.
However they are offering everyone an upgraded swag bag with a 1 4 zip pullover that they claim is a 60 value.
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Should the status of an event change this page will be updated and all participants will be contacted via email.
If an event is cancelled or postponed click your location below to learn more.