Schlage Connect Door Lock Wont Connect To Wink Hub

Because the schlage connect is powered by z wave you need to pair it with a smart home hub like wink to extend communication with your home s wi fi.

Schlage connect door lock wont connect to wink hub.

In the top right hand corner there s 3 dots click that and choose z wave exclusion. I talked to wink and went through troubleshooting to no luck. I tried moving my schlage lock from my wink hub over to my hubitat. I have reset the locks the hub is within a foot when i try to pair i have a zwave device 3 feet away that is paired new batteries in the locks uninstalled and reinstalled the new st app tried with new and old st app excluded get notification on app it worked and lock shows green check included lock.

Use amazon alexa to control your lock with your voice. None of the 3 locks will connect. I went and replaced the lock thinking something went wrong with it but after installing a new lock it still wont connect. If successful the deadbolt will extend and retract.

They have yet to suggest anything to try. Bmott0817 april 24 2020 8 17pm 1. When used with your z wave compatible smart home automation hub alexa connects to your schlage connect smart deadbolt so you can lock your door and check whether or not you locked up before you went to bed by just asking. Congratulations you are connected to your schlage touchscreen deadbolt.

They suggested contacting schlage which is a joke. My app only shows one lock. This allows you to communicate with your lock via the wink app when you are remote. To sync your schlage connect smart deadbolt with z wave plus to your wink hub open the wink app on your mobile device and follow the app s instructions.

The lock should now be ready to go for manual usage. I cannot set up the house lock and hub. From there enter in one of the user codes. In the new app click your hub from your dashboard.

Make sure the wink hub wink hub 2 is blinking a blue light then press the 0 button on your lock. The wink app will also indicate that it has found the lock. Get instant notifications whenever the door is unlocked. List of products included in this video.

It began to initialize and then got stuck and never finished. I tried several more times and no luck. Start by opening up the door keeping it unlocked and press on the schlage button at the top of the keypad. The keypad should light up.

Connect it to your smarthome hub. Schlage lock won t connect to hubitat or wink. When you have successfully connected your devices you will see a flashing green check mark on the lock. And you may be able to completely unpair your lock which allows the lock to be paired again with your hub.